Privacy Policy
Introduction
Redseason (also referred to as ‘we’, ‘us’, ‘our’, ‘company’) is committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy describes our practices with respect to the collection, use, and disclosure of personal information that we may collect through our website i.e. www.redseason.in and other channels.
Information We Collect
We collect personal information that you provide to us when you create an account, place an order, or otherwise interact with us. This information may include your name, email address, postal address, phone number, gender, date of birth and payment information. Any other information that the customer enters during the registration process or updates through the "My Profile" section will be considered part of their personal information and will be subject to the terms outlined in our privacy policy. In addition to collecting personal information, we will also gather non-personal information such as the user agent/browser, device information, geographic location of the user, and identification of the internet service provider. This information is necessary to improve our website's functionality and to enhance the user experience. We take the protection of our customers' personal information seriously, and any additional information provided will be treated with the same level of care and security as outlined in this policy.
Use of Your Information
We may use your personal information including but not limited for the following purposes:
- (a) To process your orders and transactions
- (b) To communicate with you about your orders and our products and services
- (c) To personalize your shopping experience and improve our website
- (d) To conduct market research and analysis
- (e) To comply with legal requirements
- (f) Disclosure of Your Information to third parties in the following circumstances:
- (I) To our service providers who assist us in providing our products and services
- (II) To comply with legal requirements or protect our rights or property
- (III) In connection with a merger or acquisition
- (IV) Cookies and Other Tracking Technologies
To improve your browsing experience and personalize your shopping experience, we utilize cookies and other tracking technologies. These technologies allow us to enhance our website's functionality and offer customized recommendations and promotions to our customers. We take the protection of our customers' personal information seriously, and any data collected through the use of cookies and tracking technologies will be handled in accordance with the terms outlined in our privacy policy.
Your account information, including the details you provided during signup and at checkout, will be shared with our service partners, such as payment and shipping providers, to facilitate your order. If you have subscribed to our email and SMS notifications, we may use these channels to inform you about our latest offers, new product launches, and to reach out regarding our website services.
Third-Party Links
Please be advised that our website may contain hyperlinks to external third-party websites. It is important to note that we do not have control over the content, privacy policies, or security practices of these websites. We highly recommend that you review the terms and conditions and privacy policies of any third-party website that you access through our website. Our website shall not be held liable for any losses or damages resulting from your use of any third-party website accessed through our website.
Security of Your Information
The protection of your personal information is of great importance to us. We use reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. We implement physical, electronic, and administrative measures to ensure the confidentiality, integrity, and availability of your personal information. Despite our best efforts, we cannot guarantee the absolute security of your personal information.
Retention of Your Information
We will keep your personal information only for as long as necessary to fulfill the purposes for which it was collected, for our own research and analysis, and to comply with applicable legal and regulatory requirements. Once the retention period has elapsed, we will securely dispose of your personal information in accordance with our data retention and destruction policies. If a customer requests that their information be deleted, we will remove their entire data from our records. Customers can make this request by contacting us at info@redseason.in.Please note that upon request for personal data removal, your data will be deleted from our website. However, any data previously shared for service use or analytics purposes will not be removed, as it exists outside of our platform.
Your Choices
You have certain rights with respect to your personal information, such as the right to access, update, and delete it. You may also choose to opt-out of receiving marketing communications from us. If you wish to exercise any of these rights, please contact us at the contact information provided in this Privacy Policy.
Changes to This Privacy Policy
We may modify this Privacy Policy at any time, and any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices, please contact us at info@redseason.in
Transfer of Data
By using our website and providing us with your personal information, you consent to the transfer of your personal information to countries outside of your country of residence, including the United States, which may have different data protection laws than those in your country. We will take reasonable steps to ensure that your personal information is adequately protected when transferred to such countries.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Gujarat, India. Any disputes arising out of or in connection with this Privacy Policy shall be resolved by the courts of Gujarat.